Helpdesk

To access advanced technical support, contact the Actia Helpdesk on 01686 611166.

  • Enter the 6 digit code provided by the Actia helpdesk in the box below.
  • Click "Connect to technician".
  • When prompted, click Run.
  • You may be prompted again asking if you want to run the program. If so, click Run.
  • After a short delay, a dialogue box opens asking you to accept the request to grant access to your computer. To proceed with the Remote Support session, click OK.
  • Once connected, a message window appears and the technician will be able to access your PC.

NB you may cancel the connection at any time by clicking on the X..

Log in to our helpdesk:

 
Enter your 6-digit code: